What are e-Bills?

e-Bills are a free electronic version of your mailed utility statement. The electronic bill is identical to the paper statement and can be viewed, printed or saved right from your computer. You can view current and past statements and payments for 12 months. By signing up for e-Bills, you will no longer receive a paper statement. If you need to receive a paper statement, you can opt out of e-Bills by calling 952-895-4480. 

Sign up for e-billing through your online WaterSmart portal.

Show All Answers

1. How often will I get a bill?
2. Can I sign up for e-Bills and/or make payments online?
3. Can I make a payment or check my balance by telephone?
4. Do I have to read my water meter?
5. How do I start or cancel service?
6. Will my water be turned off if my bill is overdue?
7. My water usage seems to be increasing. What should I do?
8. Does the City of Burnsville enforce watering restrictions?
9. My water is discolored. What should I do?
10. How hard is the water in Burnsville?
11. Is a customer portal available to monitor my water usage?
12. What are e-Bills?
13. When will I receive my utility e-Bill?
14. How do I set up automatic utility payments?
15. What should I do if I didn't receive my utility e-Bill?